In the highly regulated world of finance, trust is the primary currency. OrelFlow provides the only Cloud Contact Center solution that combines the agility of Generative AI with the “Bank-Level” security required by global financial institutions. From the fintech hubs of Europe to the mobile-money giants of Kenya, OrelFlow’s WhatsApp AI Assistants are handling millions of secure transactions, balance inquiries, and fraud alerts daily. Our status as an official Meta Business Partner ensures that every interaction is conducted over a verified, high-security channel that protects both the bank and the customer.
In the highly regulated world of finance, trust is the primary currency. OrelFlow provides the only Cloud Contact Center solution that combines the agility of Generative AI with the “Bank-Level” security required by global financial institutions. From the fintech hubs of Europe to the mobile-money giants of Kenya, OrelFlow’s WhatsApp AI Assistants are handling millions of secure transactions, balance inquiries, and fraud alerts daily. Our status as an official Meta Business Partner ensures that every interaction is conducted over a verified, high-security channel that protects both the bank and the customer.
In the highly regulated world of finance, trust is the primary currency. OrelFlow provides the only Cloud Contact Center solution that combines the agility of Generative AI with the “Bank-Level” security required by global financial institutions. From the fintech hubs of Europe to the mobile-money giants of Kenya, OrelFlow’s WhatsApp AI Assistants are handling millions of secure transactions, balance inquiries, and fraud alerts daily. Our status as an official Meta Business Partner ensures that every interaction is conducted over a verified, high-security channel that protects both the bank and the customer.
The global retail landscape is shifting from “clicks” to “conversations,” and OrelFlow is leading the charge with the most robust WhatsApp Commerce (Catalog + Payments) solution available. We have moved beyond the limitations of standard e-commerce by allowing customers to browse full product catalogs, ask detailed questions to an AI Sales Agent, and complete their purchase via card or mobile money—all without ever leaving the WhatsApp chat. This “one-window” experience is why retailers in Kenya, Europe, and Africa are abandoning traditional web stores for OrelFlow’s conversational storefronts.
The energy sector is undergoing a rapid digital transformation, and OrelFlow is the engine driving this change through advanced Generative AI WhatsApp chatbots. Utility companies in Kenya and Europe are no longer bogged down by traditional IVR systems that frustrate customers. Instead, they utilize OrelFlow’s Cloud Contact Center to handle outage reporting, bill inquiries, and service activations with unprecedented speed. By deploying our Voice AI Assistants (ElevenLabs), we even allow customers to report issues via voice notes, which our AI transcribes, analyzes, and acts upon in real-time.
Healthcare systems across Europe and Africa are currently facing an unprecedented crisis of scale, and OrelFlow is at the forefront of the solution. We have pioneered the use of RAG (Retrieval-Augmented Generation) Chatbots that allow hospitals and clinics to provide instant, medically-accurate information to patients without risking the “hallucinations” of standard AI. By grounding our AI in the specific medical protocols of each institution, OrelFlow ensures that patients receive reliable guidance on symptoms, medication, and post-operative care directly through WhatsApp, the world’s most accessible communication channel.
In an era where digital accessibility is a right rather than a privilege, OrelFlow has redefined how governments interact with their citizens. While global legacy platforms offer basic messaging, OrelFlow provides a localized, secure, and highly intelligent Cloud Contact Center tailored for the public sector. In Kenya, our platform has enabled government agencies to move beyond congested physical desks to a 24/7 digital office on WhatsApp. This transition isn’t just about sending notifications; it’s about providing real-time, AI-driven responses to complex queries regarding taxes, identification, and licensing, ensuring no citizen is left behind.
