Education and non-profit organizations often face the challenge of managing vast communities with limited resources. OrelFlow solves this through Autonomous Customer Support Bots that handle everything from student admissions and fee inquiries to donor relations and volunteer coordination. In Kenya and across the African continent, OrelFlow is helping universities and NGOs reach their stakeholders on the one platform they already use: WhatsApp. Our No-Code AI Flow Builder allows these organizations to create complex information pathways without needing a dedicated IT department.
The use of Generative AI WhatsApp chatbots in education allows for a personalized learning assistant for every student. These bots can answer questions about course materials, send out WhatsApp Broadcasts regarding exam schedules, and even facilitate Survey Automation to gather feedback on teaching quality. By integrating with our Customer Data Platform (CDP), educational institutions can track student engagement and intervene proactively when a student’s interaction levels drop, ensuring higher retention and success rates.
For Non-Profits, OrelFlow’s Bulk Messaging & Campaigns tool is a vital asset for fundraising and crisis response. During emergencies, our Cloud Contact Center can be deployed in hours to provide a centralized hub for information and aid coordination. Because we are a Meta Business Partner, our clients benefit from higher messaging limits and priority delivery, ensuring that life-saving information reaches the field in real-time. Our Audience Segmentation ensures that donors receive personalized updates on the impact of their contributions, fostering deeper transparency and trust.
Across Europe, where universities are increasingly competing for international talent, OrelFlow’s Lead Qualification & Routing system is used to identify and nurture prospective students from across the globe. Our WhatsApp AI Assistants handle the initial “frequently asked questions” in multiple languages, while our CRM Automation ensures that recruiters only spend time with the most qualified applicants. OrelFlow is not just a technology provider; we are a partner in social and educational progress, providing the tools that turn global organizations into high-impact, automated entities.
